What can I do if the LED light does not turn on while measuring?

  1. You can try to press-and-turn the tip of the device several times quickly with your finger to make sure all the contacts adhere correctly.
  2. Enable the microphone for the Vitastiq app (iPhone> Settings> Vitastiq app> Allow Vitastiq to acccess: Microphone).
  3. Adjust Headphones/Headsets/Audio volume to maximum by pressing the + button on the side of your phone (enable this function in Settings > Sounds > Ringer & Alerts > Change with Buttons ON)
  4. Check the cable connectivity. Remove any phone cover/case so the audio cable is connected properly.
  5. Try using Vitastiq with another smartphone to see if it’s working properly.

PDF Manuals

Download our useful manuals and read them anytime.

Latest Tips on Vitamins, Minerals and Your Health
Your Information Will Never Be Shared with a Third Party